DP Support Ltd. is your Personal Assistant Company.
Meet The Team
Phil Higham. Company Director
Karen Higham. Compliance Manager
Dave O'Brien. Company Director
Hi, my name is Philip Higham and I’ve worked in the care industry for over 30 years. I’ve worked with and supported young people (4/19 years) in educational and residential settings, supported adults to live in their own homes and I've managed those services too. I hold my Registered Managers Award and have been registered with the Care Q
Hi, my name is Philip Higham and I’ve worked in the care industry for over 30 years. I’ve worked with and supported young people (4/19 years) in educational and residential settings, supported adults to live in their own homes and I've managed those services too. I hold my Registered Managers Award and have been registered with the Care Quality Commission (CQC) for many years.
I’m passionate about the care and support I provide, whether that be working with and supporting someone myself or managing and running the company which supports you. Quality, being person centred and giving the best support I can is at the heart of everything I do.
I’m an organised manager with strong person led management skills and abilities. My objectives: to be the best manager I can be, support my staff members, my colleagues and my customers in the way I would like to be treated; with dignity and respect!
Dave O'Brien. Company Director
Karen Higham. Compliance Manager
Dave O'Brien. Company Director
Before beginning work in the care industry in the mid 1990s I had office-based jobs with the Official Receiver in Bankruptcy and Guardian Royal Exchange. Though good jobs I never felt pushed in these roles or that I was achieving any tangible outcome.
My care career began as a support worker with Ormerod Home Trust, initially working in a
Before beginning work in the care industry in the mid 1990s I had office-based jobs with the Official Receiver in Bankruptcy and Guardian Royal Exchange. Though good jobs I never felt pushed in these roles or that I was achieving any tangible outcome.
My care career began as a support worker with Ormerod Home Trust, initially working in a large former hotel where approximately 50/60 people lived. Not long into my career the transition began into smaller, community based houses which provided service users with enhanced levels of support and more time with their committed staff team.
During my time with the company I worked in the majority of the houses and supported many people as well as a spell as deputy manager in the day service. I worked my way up to being a Service Manager, overseeing the running of several houses as well as being a CQC Registered Manager.
I achieved NVQ Levels 2, 3 & 4 in care as well as NVQ Level 4 in Leadership & Management in the Care Sector.
Following this I worked for Home Instead Senior care where my responsibilities included managing the rota system but also providing some hands-on support.
In 2016 myself and my business partner (Phil Higham) set up and ran Wave Supported Lives Ltd. This company achieved a ‘Good’ CQC rating and offered. 12 self-contained apartments were created in St. Annes providing quality housing for people with a learning disability or enduring mental health problems. This company was sold to investment company Allerton in 2019 and I remained with the company until 2021. Whilst here I completed my QCF Level 5 in Care.
In February 2021 I took the opportunity to become Business development and Quality Manager with MAK Community Care Ltd and opened their Lancashire Office with the same business partner I had opened ‘Wave’ with. The moved was based on the values and desire for high quality service that mirrored our own when setting up ‘Wave’. We are a small company and like the opportunity this gives us to spend more focused time with the people we support and support them to achieve their goals and positive outcomes. MAK Community Care Ltd has been inspected by the CQC and is rated ‘Good’ and has recently been accepted onto the Lancashire County Council Approved Provider List.
Following on and for many reasons Phil and I decided it was time to ‘go it alone’ again and DP Support Ltd was born on 18th July 2022. Again, a small, bespoke, adaptable domiciliary care and support provider. DP (Direct Payment – not Dave & Phil) continues to grow at a steady rate and prides itself on providing a quality, tailored service for the people that use it.
Karen Higham. Compliance Manager
Karen Higham. Compliance Manager
Karen Higham. Compliance Manager
Hi, my name is Karen, and I am the new Compliance Manager at DP Support. My role involves predominantly human resources and health and safety. For the past sixteen years I worked as a School Business Manager dealing with HR, finance and health and safety. Prior to that role I worked for Lancashire County Council Social Services Departm
Hi, my name is Karen, and I am the new Compliance Manager at DP Support. My role involves predominantly human resources and health and safety. For the past sixteen years I worked as a School Business Manager dealing with HR, finance and health and safety. Prior to that role I worked for Lancashire County Council Social Services Department as a Community Support Worker.
I have come to work for DP Support as I have a lot to offer the company with my experience and skill set. I have a great passion for supporting adults with disabilities and love to make a difference to their lives.
Outside of work I am married with three grown up children who live at various locations around the UK. I work part time as a fully qualified medic at local events. I enjoy reading, gardening, and travel.
My husband and I have a cocker spaniel Frankie who has become the DP Support mascot dog, and he is thoroughly spoiled by visitors to the office.
Jo Price. Lead Support Worker
Joanne Thwaites - Support Worker
Karen Higham. Compliance Manager
Hi, my names Joanne (Jo)
I started working for DP support just over a year ago.
I spent 15 years working in hospitality and management and wanted a career change.
I was brought up around the health and social industry and knew I'd like to be a part of it some day.
I've been a support worker for 4 years now and
one of the most rewarding thing
Hi, my names Joanne (Jo)
I started working for DP support just over a year ago.
I spent 15 years working in hospitality and management and wanted a career change.
I was brought up around the health and social industry and knew I'd like to be a part of it some day.
I've been a support worker for 4 years now and
one of the most rewarding things is seeing how you can make a difference to people's lives.
When I'm not working I love staying active. I enjoy hiking, running and the great outdoors and spend alot of time with my family.
Phil Timperley - Support Worker
Joanne Thwaites - Support Worker
Joanne Thwaites - Support Worker
Hi I'm Phil.
Im a retired company director enjoying my time as a support worker.
I'm married with 2 grown up daughters, and five grandchildren. I'm also a keen Fleetwood town supporter.
Joanne Thwaites - Support Worker
Joanne Thwaites - Support Worker
Joanne Thwaites - Support Worker
Hi my name is Joanne Thwaites, I started working with DP Support in early 2024, I am also a level 2 multi-sports coach and level 1 netball coach at 'Together we can do' working with adults with additional needs. I have 3 grown up children with one of my adult children having autism and epilepsy. I enjoy being a support worker as I can us
Hi my name is Joanne Thwaites, I started working with DP Support in early 2024, I am also a level 2 multi-sports coach and level 1 netball coach at 'Together we can do' working with adults with additional needs. I have 3 grown up children with one of my adult children having autism and epilepsy. I enjoy being a support worker as I can use my experiences to help the people I support in their everyday lives.
Lauren Beresford - Support Worker
Lauren Beresford - Support Worker
Lauren Beresford - Support Worker
Hi, my name is Lauren Beresford and I started working for DP Support early in 2024. Before that I worked in care for five years. My goal is to undertake more qualifications and to take on more responsibilities. I can then make even more of a difference to the people we support.
I'm a mum of two boys who have their own support needs, I en
Hi, my name is Lauren Beresford and I started working for DP Support early in 2024. Before that I worked in care for five years. My goal is to undertake more qualifications and to take on more responsibilities. I can then make even more of a difference to the people we support.
I'm a mum of two boys who have their own support needs, I enjoy a cheeky game of bingo, the outdoors, family time and CHRISTMAS!
I also run a community group on a Friday where we offer a range of activities and a hot meal at lunchtime.
Jemma Armstrong - Support Worker
Lauren Beresford - Support Worker
Lauren Beresford - Support Worker
Hello, my name is Jemma. I have worked at DP support since the begining of 2024 and have over 10 years experience of working in health and social care. I love knowing that I am making a difference with my person centred approach and find it very rewarding helping people become more independent and enjoy life. I am currently studying for
Hello, my name is Jemma. I have worked at DP support since the begining of 2024 and have over 10 years experience of working in health and social care. I love knowing that I am making a difference with my person centred approach and find it very rewarding helping people become more independent and enjoy life. I am currently studying for my Masters degree in Forensic Science and I volunteer as a squirrel leader with the scouts. My perfect day off is a country walk with my husband and two boys then home for a roast dinner and a good movie.
Kelly Thwaites - Support Worker
Lauren Beresford - Support Worker
Kelly Thwaites - Support Worker
Hi my name is Kelly. I have worked with DP Support since July 2024. I have previously worked for a disability care company and have also volunteered in the past for a disability sports charity. I have a brother who is autistic and epileptic. I help with caring for him when I’m at home with his daily needs and activities. I love working
Hi my name is Kelly. I have worked with DP Support since July 2024. I have previously worked for a disability care company and have also volunteered in the past for a disability sports charity. I have a brother who is autistic and epileptic. I help with caring for him when I’m at home with his daily needs and activities. I love working with people with disabilities helping them to make the most of their lives. I love working with the families meeting all the needs of each individual.
I love playing football, doing arts and crafts, baking and spending time with my family.
I have diplomas in hair,makeup and body paint and I am also qualified in lashes and nails.
Simone Twiname - Support Worker
Simone Twiname - Support Worker
Kelly Thwaites - Support Worker
Hi, my name is Simone and I have worked as a Support Worker for over ten years. I have two cats and I enjoy walking in the Lake District.
Sarah Padgett- Support Worker
Simone Twiname - Support Worker
Sarah Padgett- Support Worker
My name is Sarah and I am fun and outgoing. I am an experienced support worker with over 20 years experience in the care industry. I have three children who keep me busy. In my spare time I enjoy doing arts and crafts, going to gigs and playing a bit of bingo. I also enjoy going to the gym and reading.
I have always loved working in
My name is Sarah and I am fun and outgoing. I am an experienced support worker with over 20 years experience in the care industry. I have three children who keep me busy. In my spare time I enjoy doing arts and crafts, going to gigs and playing a bit of bingo. I also enjoy going to the gym and reading.
I have always loved working in the healthcare industry and have acquired a number of qualifications. I have my level 3 in health and social care along with a first aid qualification. I am also a certified teaching assistant and I'm looking at undertaking my level 5 NVQ in health and social care.
Paul Travis- Support Worker
Simone Twiname - Support Worker
Sarah Padgett- Support Worker
Hi my name Paul people call me "Trav".
I have worked with DP Support since July 2024.
I am married to Sarah, i have 3 children, two step-children and two grandsons. My son has Downs Syndrome, so I have an in-depth knowledge of caring with people with disabilities.
In my spare time I like watching sport especially Liverpool FC.
Meet The Team
Curtis Roberts - Support Worker
Curtis Roberts - Support Worker
Curtis Roberts - Support Worker
My name is Curtis and I have been a support worker for several years. As well as the experience of been a support worker I am also a qualified level 3 personal trainer. I also have studied uniform public services at college for 2 years.
Mike Thwaites - Support Worker
Curtis Roberts - Support Worker
Curtis Roberts - Support Worker
Hi my name is Michael Thwaites, I currently work at DP Support as a support worker and 'together we can do' as head sports coach. I'm outgoing, fun and love a good laugh. I have a degree in sport, level 2 in football and level 1 in futsal. I have a lot of enthusiasm when it comes to being a support worker as it allows me to make a differ
Hi my name is Michael Thwaites, I currently work at DP Support as a support worker and 'together we can do' as head sports coach. I'm outgoing, fun and love a good laugh. I have a degree in sport, level 2 in football and level 1 in futsal. I have a lot of enthusiasm when it comes to being a support worker as it allows me to make a difference. I have a brother who has autism and epilepsy so that has given me a lot of experience since a young age and helped me figure out that working as a support worker and a coach in disability sport is what I wanted to do in my life.
Tina Cairns - Support Worker
Curtis Roberts - Support Worker
Kaylea McKay - Support Worker
Kaylea McKay - Support Worker
Kaylea McKay - Support Worker
Kaylea McKay - Support Worker
Hi, my name is Kaylea Mckay. I've worked in the care industry for quite some time and I'm very passionate about the industry. My heart belongs to care and I love my job.
I am quite a happy go-lucky person and I thrive from seeing people happy and content. I'm also very family orientated and love spending time outdoors with them.
Dave Binns - Support Worker
Kaylea McKay - Support Worker
Nichola Gall - Support Worker
Hi, I'm Dave, married and a father of two. I have been working in the care industry for the past two years after many years of working on construction/building sites around the UK. I am an outdoors person who loves camping, kayaking, snorkelling, scuba diving, swimming, walks in the countryside and bike riding. I also enjoy watching f
Hi, I'm Dave, married and a father of two. I have been working in the care industry for the past two years after many years of working on construction/building sites around the UK. I am an outdoors person who loves camping, kayaking, snorkelling, scuba diving, swimming, walks in the countryside and bike riding. I also enjoy watching football, boxing and snooker. I enjoy playing snooker, pool, bowling, crazy golf and darts.
Nichola Gall - Support Worker
Kaylea McKay - Support Worker
Nichola Gall - Support Worker
Hi, my name is Niki Gall and before joining DP support in early 2025 I worked for 22 years at Highfurlong School as a Senior Support Assistant.
During this time I have also been a PA and worked as a care assistant supporting in the home.
I love helping people with disabilities to enjoy life and be the best they can be.
I live with my husband, two adult children and our dog Marley.
Philip Goggin - Support Worker
Philip Goggin - Support Worker
Philip Goggin - Support Worker
My name is Phil and I am a forty-six year old Father of one. I try to live life to the full as you never know what's around the corner or what tomorrow may bring.
I enjoy spending time with family and friends as well as D.I.Y and films.
My ethos is not to worry about things and make the most the most of every day.